Last Updated: June 26, 2024.

1. 1. VenturesSoft Data Privacy Notice

At VenturesSoft, we are committed to protecting and respecting your privacy. This policy outlines how we handle any personal information you provide to us when you use our services, as well as your rights concerning that information. We recommend that you read this policy carefully and review it periodically to stay informed about any updates or changes.

The user agrees that their data may be transferred, exclusively for the purposes indicated above, to VenturesSoft entities, respecting in all cases the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP – Ley Federal de Protección de Datos Personales en Posesión de los Particulares), and without the need for the transfer to the aforementioned transferees to be communicated. All data is treated with absolute confidentiality, not being accessible to third parties for purposes other than those for which they have been authorized. The user’s personal data database created will be stored on VenturesSoft‘s servers, under the supervision and control of VenturesSoft, through its trained personnel, who assume responsibility for adopting technical and organizational security measures to protect the confidentiality and integrity of the information, in accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, the regulation, and other applicable legislation.

1.1. Information We Collect

We collect and process certain personal data to provide you with our services and enhance your user experience. The information we may collect includes, but is not limited to:

  • Contact information, such as your name, email address, and phone number.
  • Profile information, such as your date of birth, gender, occupation, and interests.
  • Login information, such as username and password.
  • Payment information, such as credit or debit card details, salary.
  • Technical information, such as IP address, browser type, geographical location, and device used. In the case of internal users, this is exclusive to clients.
  • Information about your interaction with our services, such as browsing history and time spent on our website or application.

1.2. Use of Information

We use the collected information for the following purposes:

  • To provide you with our services and respond to your inquiries or requests.
  • To personalize and improve your user experience.
  • To process payments and execute transactions.
  • To send commercial and promotional communications related to our services.
  • To comply with our legal and regulatory obligations.
  • To detect and prevent fraud, abuse, or illegal activities.

1.3. ARCO Rights (Access, Rectification, Cancellation, and Opposition)

We respect and guarantee your rights of Access, Rectification, Cancellation, and Opposition (ARCO) in relation to your personal data. This means you have the right to:

  • Access your personal data that we process and obtain information on how we use it.
  • Rectify any inaccurate or incomplete personal information we hold about you.
  • Cancel the processing of your personal data or delete it from our database when it is no longer necessary for the purposes for which it was collected.
  • Oppose the processing of your personal data in certain circumstances, such as direct marketing.

To exercise any of these rights, contact us using the details provided at the end of this policy. We will process your request in accordance with applicable laws and regulations.

1.4. Compliance with Mexican Personal Data Protection Legislation

Data privacy management in Mexico is primarily governed by the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), as well as its Regulations, and other complementary regulations. Below are some of the main requirements that we comply with at VenturesSoft:

  • Informed Consent: Data controllers must obtain the informed consent of the personal data subjects before collecting, using, or sharing their information. This consent must be free, express, unequivocal, and granted specifically for each purpose of processing. This Consent may be obtained via email, in the signature of the service management contract, or in personnel contracts.
  • Purpose: Personal data may only be used for the purposes previously established and authorized by the data subject. Any other use will require the data subject’s additional consent.
  • Data Quality: Personal data must be truthful, complete, accurate, and updated as necessary for the purposes for which it was collected.
  • Security: VenturesSoft implements adequate technical, administrative, and physical security measures to protect personal data against loss, misuse, unauthorized access, disclosure, or alteration.
  • Data Transfers: Transfers of personal data to third parties, whether national or international, may only be carried out if legal requirements are met and if the data subject has granted their consent, except in cases specifically provided for by law and internal policies.
  • ARCO Rights: Data subjects have the rights of access, rectification, cancellation, and opposition (ARCO rights) regarding the processing of their personal data, which they may exercise at any time.
  • Data Controller: The Legal Manager is the person within the organization responsible for the processing of personal data, who will be responsible for ensuring compliance with the law and addressing requests from data subjects.
  • Privacy Notice: We provide a privacy notice to data subjects that contains detailed information about the identity and address of the data controller, the purposes of processing, among other relevant aspects.
  • Minors: Special attention must be paid to the processing of personal data of minors, ensuring parental or guardian consent is obtained when necessary.

1.5. Privacy and Personal Data Protection Policy

The DATA SUBJECT commits to adopting the necessary measures within their reach to ensure the privacy of the personal data collected, thereby guaranteeing its security and preventing unauthorized alteration, loss, or processing.

All personal data collected through the APP will be processed in accordance with the applicable legislation of the country where the APP is being used and in accordance with the principles that govern the DATA SUBJECT, such as responsibility, loyalty, legality, etc.

The DATA SUBJECT will ensure at all times that the personal data contained in the database or files, if used, are correct and updated for the purposes for which they were collected.

The DATA SUBJECT complies with the legal guidelines of each country where the APP is available regarding the protection and confidentiality of biometric data, and therefore all types of biometric information are safeguarded and highly protected.

1.6. Applicable Legislation and Jurisdiction

The relationship between the USER and VENTURESSOFT DE MÉXICO, S.A. DE C.V. will be governed by the legislation in force in Mexico City, Mexico. Therefore, the PARTIES expressly submit to said jurisdiction.

1.7. Consent

By providing us with your personal data and using our services, you agree that we may collect, store, process, and use your information in accordance with this privacy policy and/or the service provision contract.

1.8. Changes to the Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any significant change will be notified through our usual communication channels. We recommend that you review this policy periodically to stay informed about how we protect your personal information.

1.9. Contact

If you have any questions, concerns, or requests related to this privacy policy or the handling of your personal data, please contact us via the following means:

Legal Manager: maria.montoya@venturessoft.com